Patient Resources and Policies

Explore our patient resources and policies to ensure a smooth and comfortable experience at DermCare. From appointment guidelines to payment instructions, we provide everything you need to feel confident and informed about your treatments.

Office Policies

We have several policies and procedures that we have established to ensure the highest quality of service and care during your visit. If you have any questions or concerns about these policies, we ask that you contact our office prior to your visit.

FOR A SMOOTH AND ENJOYABLE EXPERIENCE.

View Our Policies & Resources

What To Bring

Please bring the following items to your appointment: your insurance card, identification card, and any required referral or insurance authorization. Insurance patients should also bring their co-pay, while self-pay patients must provide full payment at the time of service. If you have a high-deductible insurance plan, a credit card may be required. Additionally, patients under 18 must be accompanied by a guardian. Failure to bring the necessary items may result in the rescheduling or cancellation of your appointment.

Insurance Cards

Cancellations and No Shows

Prior to an appointment our office will attempt to contact the patient by phone or text as a reminder of the appointment. If the patient is unable to keep their appointment they are required to give at least 24 hours’ notice. If notice is not given on time, the patient may be charged $25.00. Anything less than 24 hours does not allow us sufficient time to release that appointment to another patient.

Co-pays

Referrals and Authorizations

Referrals are a contractual agreement between patients and their insurance carrier. If a referral is required before a visit, it is the patient’s responsibility to obtain one from their primary care doctor and to bring a copy to the specialist. If the patient does not obtain the referral and brings a copy of the referral with him, the appointment may be canceled, and the patient will have to reschedule. If you would like to be seen without a referral, you will need to pay for the visit in full if the referral is not produced.

Legal Guardians

Insurance

Have Questions? Contact Us.

Healthier, Radiant Skin Awaits

At DermCare Westchester, we combine expertise, innovation, and personalized care to meet all your dermatological needs. Whether you’re seeking advanced medical treatments or exploring cosmetic solutions, our team is dedicated to delivering exceptional results.

Tailored consultations for your unique needs

Advanced treatments with proven results.

Appointments available—start today.

Schedule an Appointment

Healthier, Radiant Skin Awaits

Tailored consultations for your unique needs

Advanced treatments with proven results.

Appointments available—start today.

Schedule an Appointment